How to Handle Conflict and Confrontation
1. Course Categories
Personal Effectiveness
Personal Effectiveness training not only helps fulfill personal development goals and allows employees to become more effective and successful in their work.
3. Course Information

How to Handle Conflict and Confrontation

Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict.

You Will Learn

  • Find Positive Solutions to Negative Situations
  • Use proven methods to keep your cool under fire
  • Use techniques to defuse tension
  • Apply different approaches for different personality types and situations

Course Highlights

1. Problem-solving techniques for navigating your way through conflict
2. How assertiveness can help you lead, motivate and persuade others
3. Opening up the lines of communication to minimise conflict

Recommended Duration

2 Days

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