Compassionate Leadership

Building a Compassionate Culture

Liese will be in conducting a special customised in- house workshop on Compassionate Culture which is essential in healthcare settings, where empathy, resilience, and effective communication are pivotal.

22 & 23 Jan 2024
9:00 am to 5:00 pm

ABOUT THE SEMINAR

This 2-day in-house workshop is ideal for healthcare organisations to foster a compassionate culture to provide patient-centred and quality care for their patients. The workshop will be ideal for all team leads in the organisation to learn the essentials of compassionate leadership and how it can be practiced in your organisation.

WHAT YOU WILL LEARN

Participants in this two-day seminar will:

1. Explore various leadership styles in the healthcare context.
2. Engage in personal reflection to identify their individual leadership influences and styles.
3. Discuss and learn how to implement compassionate leadership in challenging healthcare environments.
4. Prioritize self-care and understand the importance of emotional resilience for healthcare leaders.

5. Reflect on Day 1 learnings with a specific focus on establishing and maintaining healthy professional boundaries.
6. Develop skills in delivering empathetic and effective communication, particularly in sensitive healthcare scenarios.
7. Apply knowledge through interactive case studies tailored to the nursing and public health sectors.
8. Benefit from an insightful Q&A session and receive a roadmap for continued leadership development.

By the end of the seminar, participants will be equipped with a deep understanding of compassionate leadership, enhanced communication skills, and practical strategies for navigating the unique challenges within the healthcare sector. The emphasis on self-care ensures that participants are well-prepared to lead with empathy and resilience in their professional roles.

SEMINAR HIGHLIGHTS

Day 1: Building a compassionate culture in your organisation
– Deep dive into various leadership styles within the healthcare context.
– Personal reflection exercises to identify your leadership influences and style.
– Group discussions on implementing compassionate leadership in challenging healthcare environments.
– Emphasis on self-care and emotional resilience for healthcare leaders.

Day 2: Setting healthy boundaries, Communication and Practical Application
– Reflect on Day 1 learnings with a focus on setting healthy professional boundaries.
– Develop skills in delivering empathetic and effective communication, especially in sensitive scenarios.
– Interactive case studies tailored to the nursing and public health sectors.
– Wrap up with an insightful Q&A session and a roadmap for continued leadership development.

DATES AND TIMES

22 & 23 Jan 2024Day 1: 9:00 am to 5:00 pm

SEMINAR FEES

ABOUT THE FACILITATOR

Liese Groot-Alberts

Liese Groot-Alberts was born in Fryslân, part of the Netherlands, is living in New Zealand and works internationally as a public and keynote speaker, palliative care educator, presenter of loss, grief and bereavement training and clinical supervisor for Healthcare Professionals.

In 1972 her eldest daughter, aged nearly 3, died suddenly 2 days after the birth of her son. Hope and despair, joy, and sorrow!

Out of this life-changing experience came her passion for working with healthcare professionals and volunteers. Over a period of many years, she worked with and for Dr Elisabeth Kubler-Ross as a workshop leader and staff member presenting workshops in New Zealand, Australia, the USA and Europe.

After Dr. Ross’ retirement, she has continued t o develop her own workshop and has specialised training in trauma, loss, grief and bereavement, palliative care, as well as self-care for the career, resilience, spirituality, and working with difference, finding strength and hope in connectedness. She has conducted lectures and workshops in the USA, Australia, Malaysia, the Philippines, Indonesia, India, Singapore, Samoa, Zimbabwe and New Zealand.

In her presentations and workshops, she uses images, poetry, humour and music, as well as the sound theoretical underpinning of the material presented.