Person-Centred
Care Workshop (PCC)

Upcoming Course Run :

02 & 03 November 2026 | In-House

Mode of training: Classroom
Primary Venue: Holiday Inn

About the Course

Person-centred approaches is a core skills education and training framework that articulates what it means to be person-centred and how to develop and support the workforce to work in this way.

This 2-day interactive workshop on Delivering Person-Centered Support is designed to help professionals in health, social care, and community services develop a deep understanding of person-centered thinking. Participants will explore practical tools and strategies to enhance the quality of care and support provided to individuals.

This course will provide a clear framework for understanding personal aspirations, needs, and the importance of meaningful engagement in person-centered planning.

Course Highlights

  • Interactive Discussions & Practical Exercises – Engage in thought-provoking conversations and hands-on activities
  • Real-Life Case Studies – Learn through real-world applications of person-centered thinking.
  • Proven Person-Centered Thinking Tools – Gain access to tools used by professionals worldwide.
  • Opportunities for Peer Learning – Share insights and learn from fellow participants.
  • Certificate of Participation – Receive a certificate recognizing your completion of the training.

Why attend?

Develop Core Person-Centered Skills – Gain hands-on experience with tools to enhance your practice.
Improve Service Delivery – Learn to tailor care and support to meet individual needs effectively.
Enhance Team Collaboration – Discover strategies for working together to provide consistent and high-quality person-centered services.
Expert-Led Training – Learn from a leading expert in person-centered approaches with international experience.

What You will Learn

By attending this workshop, you will:

✔ Understand what it means to be person-centered and why it matters.
✔ Learn practical tools for gathering insights to deliver person-centered care and support.
✔ Explore aspirations, priorities, and needs that shape meaningful care.
✔ Develop skills in identifying what works and what doesn’t in person-centered approaches.
✔ Discover innovative ways to implement person-centered support within your organization.
✔ Learn from real-world case studies and interactive discussions.

The Facilitator

Michelle Livesly

Michelle Livesley is a Wellbeing Teams advisor and consultant with Helen Sanderson Associates. She has extensive experience in developing person-centered care practices in health, social care, and education. Michelle has contributed to multiple publications and trained professionals internationally, including in Australia, Canada, India, Singapore, and Spain.

She is a Holocracy Practitioner, a mentor trainer in person-centered thinking, risk management, and values-based recruitment, and has led self-managing teams to achieve outstanding service ratings.
With a passion for cultural change and community building, Michelle brings hands-on experience and innovative strategies to this workshop.

Who Should Attend

This workshop is ideal for professionals and organizations committed to delivering person-centered care and support, including:

✔ Social workers
✔ Healthcare professionals
✔ Community and voluntary sector staff
✔ Team leaders and managers in social care
✔ HR and training professionals
✔ Anyone interested in implementing person-centered practices

Course Fees

Full Course Fees

$
1,800
.00

before GST

Course Fees after CCF

$
800
.00

before GST

  • Up to 80% seminar fee funding for NCSS member agencies

Course Fees after CCTG

  • Up to 90% seminar fee funding for AIC approved organisations to be claimed directly from AIC. (Full payment is required from participants at the time of registration.)